email us
support@detailingsites.agencyresponse within 24 business hours · monday–friday, 9am–6pm ET
what we help with
- billing + payments — refunds, upgrades, retainer changes, stripe-related questions
- build + delivery — anything about your site build, intake form, custom domain setup, cal.com integration
- technical issues — site outages, broken bookings, service-area map or booking wizard bugs
- cancellation + transfer-out — to cancel a retainer or transfer your custom domain out, just email us. no friction.
- pre-sale questions — not a customer yet? book a 30-min call instead — faster than email for figuring out the right tier.
response times
- site outage (your live site is down): under 4 business hours, often faster
- billing / refund: under 24 business hours
- general questions: under 24 business hours
refund policy
14-day money-back guarantee on site tier purchases. retainers cancel anytime. full policy at /terms.
privacy + data
request data deletion, ask what we collect, or read the full policy at /privacy.